Here at Stanley Hunt Jewellers we are confident you’ll be completely satisfied with your purchase; however, on the rare occasion that you aren't entirely happy, we will gladly offer you a full refund or exchange. Simply return the unworn item to us within 30-days, ensuring it's in its original packaging and accompanied by proof of purchase. Please note that this only applies to our online sales, and we cannot refund earrings, naval bars or nose studs etc. due to hygiene reasons, unless of course the item is at fault.
For web order returns please return by mail order, to the following address:
22 The Square
Please allow 10 days for your return to be processed, all refunds will be applied to the original card used to place the order.
If you have any questions about our returns policy, please don't hesitate to contact our Customer Services Team on 01777 703144 (Mon-Fri, 9am -5pm excluding Bank Holidays) or e-mail us at firstname.lastname@example.org
Stanley Hunt Jewellers have every confidence in our products, that’s why we guarantee everything against manufacturing defects. This guarantee will be honoured at any branch or through Mail Order on production of the sale receipt. These rights are additional to and do not detract from your statutory rights.
We know that you work hard for these treats and gifts, which is why we protect all of our customers in every way we can.
Our payment gateway is a safe and secure way to use your cards. Each transaction is carefully checked by the reputable payment gateway SagePay. SagePay use 3D Secure and CV2 checks to ensure we do everything possible to protect you and your money.
We also use PayPal. PayPal also have a high reputation for customer protection so we can be positive you will be safe and secure when shopping with us!